Frequently Asked Questions
Product FAQs
- What is luxury vinyl flooring?
Polyflor offers two categories of luxury vinyl flooring for your consideration:
Luxury Vinyl Sheet (LVS) is an ever-popular loose-lay floor covering which offers multiple attractive designs to complement any room.
Luxury Vinyl Tiles (LVT) blend realistic surface textures with the latest trends whilst offering a soft backing for comfort underfoot.
Luxury vinyl flooring is also ideal for rooms which experience daily household traffic, namely bathrooms, kitchens, nurseries, playrooms, hallways, and utility rooms.
- What types of luxury vinyl tiles are available?
Polyflor offers a wide range of LVT in two main formats: glue down LVT which can be laid in a variety of patterns with optional inlay accessories and interlocking LVT negating the need of adhesive for easier installation.
- What are the advantages of vinyl flooring over traditional alternatives?
When compared with traditional materials, our range of LVS and LVT offers:
- Greater variety of high-quality, stylish and innovative designs
- The authentic replication of wood, stone and ceramic at a fraction of the cost
- Enhanced grip
- Lower maintenance
- Quicker installation
- Does Polyflor offer free samples?
Yes. Polyflor has a dedicated sample department on-site at our Greater Manchester headquarters.
You can request free flooring samples, brochures and shade cards via our website. Alternatively, please call our Polyflor Direct Samples Hotline at +44 (0) 161 767 2551.
- Which flooring is residential and which commercial?
Our website covers residential flooring for your home and commercial flooring.
Whilst the Polyflor range of residential flooring typically caters to all needs, you can also explore our commercial flooring for specialist ranges such as Expona Commercial and Polysafe when considering certain areas of your home.
- How can I tell what your product will look like in my home?
Our Visualiser provides a creative tool to help you envisage how our luxury vinyl flooring will look across your home.
Upload a photograph of the area you are renovating and take a virtual step onto your new floor at the touch of a button.
Once you have decided, order your free flooring samples to confirm that it meets your requirements.
Installation FAQs
- How do I find my local Polyflor retailer?
Polyflor products are distributed nationally and available from all good independent flooring retailers.
Therefore, when determining where to buy, you only need to contact a reputable company in your area to seek a quotation
- How do I install my luxury vinyl flooring?
Polyflor recommends that a flooring installation professional takes responsibility for fitting your luxury vinyl flooring.
- Can my luxury vinyl flooring be laid over underfloor heating?
Yes. However, the underfloor heating should not exceed the industry standard of 27°C.
- Is an expansion gap required when installing interlocking LVT in my home?
Yes – depending on the size of the flooring area. A suitable expansion gap must be allowed around the entire room perimeter and anything which protrudes through the floor, e.g. radiators, pipes etc.
When installed within several rooms, the flooring should be separated between each room space, allowing an expansion gap at doorways.
Please refer to Polyflor’s Technical Information Manual for further information.
- Is your vinyl flooring suitable for wet rooms?
For wet rooms and level access shower areas which are continually saturated, Polyflor recommends its Polysafe ranges.
They are made specifically for such high-risk areas and located in the Commercial section of our website: Hydro, Hydro Evolve and Quattro.
- Can Polyflor vinyl flooring be installed outside?
Unfortunately not. Our products are designed for indoor use.
Floor Care FAQs
- How do I maintain the quality of my luxury vinyl flooring?
For daily cleaning, sweep or vacuum your floor to remove dust or loose dirt. Once complete, mop the floor with a neutral cleanser to remove any stubborn marks, rinse with clean water and allow it to dry.
- Which cleaning products do you recommend to clean my Polyflor floor?
For the best results, we recommend Polyflor’s Floor Care Kit. It is designed specifically for maintaining Polyflor residential flooring products, offering everything you need for peace of mind at home.
The kit contains:
- Daily Cleanse (750ml)
- Prepare (750ml)
- Polish & Protect (750ml)
- 1 x Blue Applicator
- 1 x Coarse Stripper Pad
- Soft Polishing Pad
- Floor Protector Pads
- Floor Care Guide
You can find out more information and order your kit from all good independent flooring retailers.
Sustainability FAQs
- Is Polyflor luxury flooring recyclable?
Yes – all Polyflor luxury flooring is 100% recyclable. Our partner company, Recofloor, operates a recycling service for waste materials.
- What is the recycled content of Polyflor luxury vinyl flooring?
The recycled content of our products varies between each range but can be as high as 40% for some residential flooring.
- Where can I find out more about Polyflor’s sustainability credentials?
We develop new products and technologies and continually evaluate the environmental impact of our production methods.
Visit our sustainability page for further information about our efforts in recycling, energy reduction and waste avoidance.